Knowledgebase: SmarterMail 12.x
Create a User in SmarterMail 5.x - 15.x

Follow these steps to create a new user in SmarterMail:

  1. Log in to the SmarterMail web interface  ( as the domain administrator (
  2. Click the Settings icon.
  3. Expand the Domain Settings folder.
  4. Click Users.
  5. Click New in the content pane toolbar.
  6. In the Username field, type the desired username.
  7. In the Password and Confirm Password fields, type the password for this account. Be sure to type the same password each time. ( IMPORTANT - Please read the Password Policy)
  8. In the Display Name field, type the name that will appear on outgoing messages.
  9. Enter a Reply-To Email Address, if desired.
  10. In the Time Zone field, select the appropriate time zone from the list.
  11. Click Save.