Shared Hosting Exim Security Patches
Posted by Jananey, Webserver on 22 June 2019 02:26 PM

Dear Customers,

Good day to you.

Refering to the yesterday's article by our national newspaper, TheStar, on 21/06/2019 would like to assure our customers that all email servers are protected and up-to-date with the latest version of the Mail Transfer Agent (Exim). Hence, all the email servers are secured and there will be no service disruptions for our users. For more information, kindly you may visit the below link:-


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[Announcement] Email Password Policy
Posted by Wong Webserver on 16 May 2019 01:43 PM


We write to inform you of a new password policy that takes effect May 1, 2019.

To prevent  phishing types attack ,this implementation is effective immediately after this announcement.

The password in smartermail user violates the password policy and must be changed.

A prompt to set a new password will appear the next time you log into webmail.
    The following new password policy rules:
                * Must be at least 10 characters long.
                * Must contain at least one capital letter.
                * Must contain at least one symbol.
                * Must contain at least one number.
                * Must contain a symbol in the password.   (e.g. ! @ # $ % & * _ + ~ . ,>)
                * Require password does not match username.

We realize that this new policy will cause some inconvenience, but it is one of the safeguards

that is a best practice towards securing our information assets.

If you have any questions about the policy you may direct mail to us.


Best regards,


Technical team



Technical Support Department

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Upstream provider connection issue
Posted by Nurul, WebServer on 12 January 2017 11:46 AM

We are regret to inform there is connection issue on our upstream provider range 124.150.142.xx, 124.150.143.xx, 103.1.150.xx and 103.1.151.xx.

All server within these range affected at the moment.

Less assure, our engineer is currently checking regarding this matter. The estimated time is 1 hour.

Thank you for your kind cooperation. We apologize for inconvenience issue.

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Planned IDC maintenance
Posted by Nurul, WebServer on 14 January 2016 04:24 PM

Dear Valued Client,

Good day to you.

Please be informed that planned maintenance schedule by IDC on 15 and 16 Jan 2016 had been postponed to another date and time.

The new schedule date will be confirm by IDC later.

We apologize for any inconvenience.

Best Regards,
Support Team

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Planned IDC maintenance
Posted by Nurul, WebServer on 11 January 2016 11:58 AM

Dear Valued Customer,

There will be a planned power maintenance will be carried out by IDC. The maintenance is scheduled as per details below:-

Date : 15/16 Jan 2016

Period : 11.30 PM  (15 jan 2016) to 5.00 AM  (16 Jan 2016)

Duration: 5 hours 30 minutes

Affected servers IP range:



Maintenance affects:

Users will experiencing 5 hours 30 minutes downtime during the maintenance period.
We apologize in advance for the troubles and inconveniences that may caused.

Best Regards,
Support Team

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[Product Launch] Reseller Hosting
Posted by Jay Webserver on 10 December 2015 10:59 AM's new EzAllowance Plan!


Easy way to earn your extra money

Run your business anyway you want! This hosting plan gives you complete control of every aspect of your hosting business, from resource allocation to payment method. We would do the rest.

No hardware or software purchases
Reduce market roll out time (immediate revenue possibilities).
Lower cost and higher profit
Licensing hassle and hardware refresh cost

Reseller hosting refers to a Web hosting deal in which the account owner has the ability to use the allotted server resources (CPU, RAM, storage, bandwidth) to host websites on behalf of third parties—reselling it. This is most often done by consultants and Web developers who offer web hosting as an additional service. Reseller hosting is also a way for Web hosting entrepreneurs to start their own hosting venture. Most reseller hosting plans allow resellers to create their own service plans and set their own pricing structure. In many cases, resellers are able to establish their own branding by using customised control-panel webpages.

Reseller hosting does not require the great technical understanding of infrastructure that hosting requires. Typically, the data centre operator is responsible for maintaining network infrastructure and server hardware. The reseller is responsible for interacting with his customers but is not responsible for hardware, software, or connectivity problems. The data centre operator is responsible for troubleshooting.

In planning to become a reseller, consider all the steps below:
• Estimate how many customers you think you can bring on to start the business. This will determine the reseller package you’ll need.
• Determine the types and size of packages you will offer your customers.
• Determine the price you will set for your packages.
• Compare reseller hosting plans to see who meets your needs and your budget.
• Contract for the best reseller hosting plan.
• Configure templates for each of the packages you decided to offer.
• Market these packages and sell them to customers.
• Support your customers.

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