HARD BOUNCES
A hard bounce indicates a permanent reason an email cannot be
delivered
* Recipient email address does not exist.
* Domain name does not exist.
* Recipient email server has completely blocked delivery.
SOFT BOUNCES
Soft bounces typically indicate a temporary delivery issue to...
Ownership transfer can be done once we received a confirmation email
or letter from the current authorized/owner of the hosting.
_Reminder: This process will be handle by Support team or Enterprise
team_
*
The new owner must have an account with us. If no, they required to
register them self ...
SIGN INTO YOUR ADMIN CONSOLE
* After you sign up for Google Apps, our support team will create
the first ADMIN USER for your account and will email you the login
credentials to your Google Apps Admin Console
[https://admin.google.com/]within 24 HOURS of creating your request.
If you have not rece...
Migrate from Outlook to Google Apps
[https://tools.google.com/dlpage/outlookmigration]
* Enable Import [https://support.google.com/a/answer/2525613?hl=en]
to be completed by the Google Account Admin
* Import Contacts [https://support.google.com/mail/answer/164640] -
See step above if these options are not available
Google apps MX refer [https://support.google.com/a/answer/33915?hl=en]
PRIORITY
MAIL SERVER
1
ASPMX.L.GOOGLE.COM.
5
ALT1.ASPMX.L.GOOGLE.COM.
5
ALT2.ASPMX.L.GOOGLE.COM.
10
ALT3.ASPMX.L.GOOGLE.COM.
10
ALT4.ASPMX.L.GOOGLE.COM.
GENERATE THE TRANSFER TOKEN FOR WEBSERVER.COM.MY TO MANAGE YOUR GOOGLE
APPS ACCOUNT:
* Go to admin.google.com/TransferToken
[http://admin.google.com/TransferToken]
* Sign in with your domain administrator username and password.
* The page automatically generates a token.
* Copy the token...
To add an email alias, please see this article Adding email alias in
Google Apps [https://support.google.com/domains/answer/6304345?hl=en]
If you are getting this error when sending email to the email alias
address:
> _Delivery to the following recipient failed permanently:_
>
> _ _
>
> _ --...
You can view the message logs in the Google Admin Console.
* Sign in to the Google Admin console [https://admin.google.com/].
* Go to REPORTS > AUDIT > EMAIL LOG SEARCH.
* Select or specify a date range. The time shown represent the time
zone of the computer you're using to sign in to the ...
You are reading this because you've received an automated message with
a "550 5.1.1" error code in it. There are couple of things that could
have caused this error:
* The recipient address does not exist: you may possess an outdated
email that was valid at one time.
* There are typos in the re...
* Your IP address (the one associated with the domain name and email
address itself) has been added to a blacklist commonly available
somewhere, which is used by spam filters when they check incoming
emails. There are online resources that allow you to check if an IP
address is on a specific black...
The latest cPanel update has a ModSecurity option in the apache module
that helps to protect your website from various attacks and unintended
modification. It is used to block commonly known exploits by use of
regular expressions and rule sets and is enabled on our servers by
default.
It can potent...
Email filters use the criteria that you specify to determine how to
handle email messages. The following cPanel interfaces allow you to
configure email filters:-
* The GLOBAL EMAIL FILTERS interface
* Login to cPanel --> Email --> Global Email Filters
* Global email filters used for all ema...
The quota for an address defines the amount of mail (in Megabytes)
that the account can store. When your mailbox exceeds this limit, the
system will return any incoming mail to the sender with a message
which states that the recipient's mailbox is full. It is important to
keep track of quota usage, ...
REDIRECTING HTTP TO HTTPS
1. REDIRECT ALL WEB TRAFFIC
If you have existing code in your .htaccess, add the following:
RewriteEngine On RewriteCond %{SERVER_PORT} 80 RewriteRule ^(.*)$
https://www.yourdomain.com/$1 [R,L]
1
2
3
RewriteEngineOn
RewriteCond%{SERVER_PORT}80
RewriteRule^(.*)$h...
METHOD I
BY USING ‘EXIM -BP‘ COMMAND
# EXIM -BP|GREP FROZEN|AWK '{PRINT $3}' |XARGS EXIM -MRM
METHOD II
BY USING ‘EXIQGREP‘ COMMAND
# EXIQGREP -IZ|XARGS EXIM -MRM
Install and set up Office on an Android
You may download any Microsoft application such as Microsoft OneNote.
* Tap Play Store and type any Microsoft application such as
"Microsoft OneNote".
* Tap Install to download the app.
* Tap OneNote to open the app from your home screen
* Click Al...
Install and set up Office on an iPhone (iOS)
* Microsoft OneNote
* Tap App Store and type "Microsoft OneNote" application.
* Tap GET to download and install the app.
* Tap OneNote to open the app from your home screen
* If you already have a Microsoft account, tap Sign In.
* Type in y...
User may download Microsoft mobile application such as
* Microsoft Word
* Microsoft Excel
* Microsoftf PowerPoint
* In the Play Store, find the Microsoft Word application, then tap
INSTALL.
* Tap OPEN to log into the application once it is successfully
download and install.
* Tab ALLO...
You may download any Microsoft application such as
* Microsoft Word
* Microsoft Excel
* Microsoft PowerPoint
* In the App Store, find the Microsoft Word application, then tap
GET.
* The application will download and install. When completed tap OPEN
to log into the application.
* After...
The OneDrive app lets you upload your pictures and download any files
you have at OneDrive.com.
* In the Play Store, find the MICROSOFT ONEDRIVE application, then
tap INSTALL.
* Tap OPEN to log into the application once it is successfully
download and install.
* Tab ALLOW on both prompts to ...
The OneDrive app lets you upload your pictures and download any files
you have at OneDrive.com.
* Go to the Apple App store in iOS and search for MICROSOFT
ONEDRIVE, then tap GET.
* The application will download and install. When completed tap OPEN
to log into the application.
* Sign in by e...
Reach intranet content with SharePoint for Android. Read news from
your organization, find people and content and get back to your recent
and saved files and news.
* In the Play Store, find the MICROSOFT SHAREPOINT application, then
tap INSTALL.
* Tap OPEN to log into the application once it i...
Reach intranet content with SharePoint for Android. Read news from
your organization, find people and content and get back to your recent
and saved files and news.
* Go to the Apple App store in iOS and search for MICROSOFT
SHAREPOINT, then tap GET.
* The application will download and install....
With OneDrive mobile appplication, user can upload files to OneDrive
from the device easily.
* In OneDrive apps, tap on FILES at the bottom of page. It will show
list of your files that has been uploaded to OneDrive.
* Tap on [+] icon on right top of the screen apps.
* Then, New panel will s...
User is allow to share any files from OneDrive mobile application.
* In OneDrive apps, tap on FILES at the bottom of page. It will show
list of your files that has been uploaded to OneDrive.
* Tap on triple dots on the right side of file name.
* Select SHARE and choose anyone with the link a...
OneDrive mobile application allows user to scan a document directly
from mobile device.
* In OneDrive apps, tap on FILES at the bottom of page. It will show
list of your files that has been uploaded to OneDrive.
* Tap on [+] icon on right top of the screen apps.
* Select Scan. (To exit out o...
We do not provide walk in support, all walk-in support are not attend,
from our experience all website or mail issue can be solved by phone
and ticket.
Please submit ticket here
[http://help.webserver.com.my/Tickets/Submit]
By using FTP client software like Filezilla
All control Panel come with online help documents, you can access the
help documents
in the control panel.
All training for Control Panel or website will be chargeble.
This issue applicable for newer version - Outlook 2016, Outlook 2013
Some user is having failure to send and receive email in Outlook due
to the email has been disconnected to the server. It can be determined
by status bar at the bottom of your Outlook window whether it shows
"DISCONNECTED" or "Wo...
Microsoft Outlook supports the scheduling of email messages to be sent
at a later date and time instead of sending them immediately. Outlook
automatically sends the messages on your schedule and moves them from
the Outbox to the Sent Items folder.
NOTES:
* Instructions in this article apply to...
By creating a rule for delay outgoing message, it gives you an
opportunity to make changes or cancel them if it's within the delay
you create.
NOTES:
* Instructions in this article apply to Outlook 2019, 2016, 2013,
2010, and 2007
You can delay the delivery of all messages by up to two hour...
If OneDrive isn't syncing any files, it could be a connection problem,
which you may be able to fix by restarting the app. These steps will
help you to restart the OneDrive app in your Windows 10
1. Click the ONEDRIVE button in the bottom-right corner.
2. Click the MORE option.
3. Click the C...
This article shows how to create and set up client-side email
signatures in Outlook 2019 and 2016. Setting up an email signature in
Outlook is easy and convenience. Also, user can create more than one
signature for their usage and other email account too. To set up email
signature in Outlook 201...
WINDOWS PC
You should be able to see OneDrive icon at right side taskbar, near to
notification. If not, you may click on SHOW HIDDEN ICONS arrow ^ to
see the OneDrive icon
If the icon doesn't appear on notification area, there might be the
OneDrive application is not running. Hence, follow the...
If you don't want to sync all of your folders in OneDrive to your
computer, you can specify which folders you'd like to sync.
WINDOWS PC
1. Select the OneDrive cloud icon in the Windows taskbar notification
area.
2. Select MORE > SETTINGS.
3. Select the ACCOUNT tab, and select CHOOSE FOLDERS.
4...
CREATE A SITE
* Select + CREATE SITE on the SharePoint start page.
* Select whether you'd like to create a TEAM SITE or a COMMUNICATION
SITE.
* Enter the title (and a description, if you want) for the site.
* You can select EDIT and then edit the group email name, if you
want.
* Sele...
Sync SharePoint files with the OneDrive sync app
* On the Office 365 app launcher, select SharePoint, and then select
the site with the files you want to sync.
* Click DOCUMENTS or navigate to the subfolder you want to sync.
* Click SYNC. (You only need to do this once on a computer to se...
You may want to share specific files or folders with people or user
who don't otherwise have access to the site. When you share files and
folders, you can decide whether to let people edit or just view them.
Here are the steps for sharing files and folder in SharePoint
(personal files or folder)
...
For customizing permission setting to allow only right people who can
access the data, file or list while restricting others. The permission
only can be done by the administrator, or owner of a library, list, or
survey.
VIEW THE PERMISSIONS PAGE IN SHAREPOINT ONLINE, 2019, 2016, OR 2013
SERVER
...
Create a SharePoint communication site to share news, reports, status,
and other information in a visually compelling format. Communication
sites are responsive and can be viewed from anywhere on any device.
With a communication site, typically only a small set of members
contribute content that i...
If you're getting too much spam or junk email, follow these steps to
keep your Inbox free of unwanted email:
* MARK EMAIL AS JUNK OR SPAM IN OUTLOOK.COM
* Select the messages you want to mark as junk.
* At the top of the screen, select Junk > Junk (or Spam > Spam) to
move the message to yo...
Rules can help filter out specific words that repeatedly come from
different or hidden email addresses.
* Open your Outlook.com Rules and select + ADD NEW RULE.
* Click on settings > View all Outlook settings in the bottom of the
panel
* Click on Mail and choose Junk Email
2. Every rule n...
In addition to moving or copying files in SharePoint, you can also
sync SharePoint files with the OneDrive sync app.
For SharePoint Online user
* Select files or folders in a SharePoint library.
* Click the MORE icon on the command bar, then select MOVE TO or
COPY TO.
* On the MOVE or COPY...
Automatic replies purposes to tell people you won't be responding
right away to their email messages. Automatic replies are sent once to
each sender by turning on or modify automatic replies.
* At the top of the page, select SETTINGS > VIEW ALL OUTLOOK
SETTINGS > AUTOMATIC REPLIES.
* To turn o...
Clean up your inbox and keep your email organized with automatic
filtering and sorting, and by using tools on the command bar like
Sweep, Archive, and Move to.
SWEEP (DELETE)
Use Sweep to quickly delete unwanted email in your Inbox. Sweep gives
you options to automatically delete all incoming em...
Configure Outlook with an IMAP account allows user to store a local
copy of IMAP mailboxes in OST format and with the help of this file,
users can continue working on their mailboxes. But, if the OST file
gets corrupted or removed accidentally, you wouldn't be able to access
the IMAP data without es...
There is an alternative for IMAP user who don't want to use method
from Outlook to back up their email by using KERNEL IMAP Backup
software. This software even allows you to set filters on IMAP
mailboxes for selective data backup.
1. Install and launch the software on your system.
Click HERE [H...
Error: Set default component failed: defpackagemng failed: Loaded
Postoffice Configuration Provider (MEAIPO.DLL)
Unable to assign port to IP address. Reason: Unknown IP Address:
124.150.141.22
Follow the below given steps to solve this issue :
* Go to Regedit.
* Go to the path: Local_Machhine ...
The issue with Plesk being unable to process the passwords can be
related to the disaster recovery.
Plesk encrypts passwords stored in the Plesk configuration database
with a server-specific, randomly generated key. This key is stored in
the Windows Registry in HKEY_LOCAL_MACHINESOFTWAREWow6432Node...
Installation is easy. Just follow a few simple steps:
STEP 1: MAKE SURE THAT YOUR SERVER IS RUNNING A SUPPORTED OPERATING
SYSTEM (AMD64 OR ARM64):
* Debian 9
* Debian 10
* Debian 11
* Ubuntu 18.04 LTS
* Ubuntu 20.04 LTS
STEP 2: LOG IN AS THE SYSTEM USER (ROOT):
You'll need to connec...
WEBSITE RETURNING ERROR 521
Cloudflare will return error 521 when the website refuses to connect
with Cloudflare. Commonly the error caused by firewall or security
software.
The error will be shown as below
Let's find out what caused the error that might include
*
WEB SERVER IS DOWN - Clou...
CLOUDFLARE ERROR 1020 ACCESS DENIED
Typical Cloudflare 1020 error (Access Denied) encountered by web
visitors to access certain websites from their browser. Usually, it
occurs whenever a connection request appears to pose a threat to the
website. This particular Cloudflare error code almost exclusi...
*
Open Outlook. Go to File.
*
Go to Account Settings and select Account Settings…
*
Once Account Settings appear, click on New to add your email account.
*
Enter your full email address and click on "Advanced options" to tick
"Let me set up my account manually". Then click Connect....
*
Open Outlook. Go to File.
*
Go to Account Settings and select Account Settings…
*
Once Account Settings appear, click on New to add your email account.
*
Enter your full email address and click on "Advanced options" to tick
"Let me set up my account manually". Then click Connect....
