Knowledgebase
Add sender address to the Safe Senders List in Outlook
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Receiving a legit email in Junk folder could be frustrated. In Outlook, you can avoid receiving legit email in Junk folder by adding the address or domain as Safe Senders list to confirm you'll always receive their messages in your inbox. Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. To add people to your Safe Senders List, do the following:
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