In an effort to ensure the security of our customer email accounts,
Webserver will adopt a new password policy on 28th March 2013. The
purpose of this policy is to provide additional security to the email
system, as well as help to ensure the continued enjoyment of our email
service for our customer...
The maximum message and attachment size limits is 20MB
Email was never made for large file attachments. Many email servers
won't even accept emails with attachments over 10 MB in size.
Even you are able to send a large attachment of email, but the
recipient will not able to receive your email an...
Email forwarding allows you to auto redirect incoming messages from
one email address to another email address.
When an email message is sent to your forwarded email address, our
mail servers redirect the message to the email address you specify.
It is often the case that if spam comes into...
This policy is applicable on a per user basis on all shared servers,
meaning that each user gets its own separate 100 outgoing emails per
quarter hour limit. If a user sends over 100 emails in any quarter
hour, the emails may fail and the user SMTP service will be block for
720 minutes.
This canno...
If you receive bounce messages for mail that appears to originate from
your domain, or you receive a reply to a message you never sent, you
may be the victim of a 'spoofing' attack. Spoofing means faking the
return address on outgoing mail to hide the true origin of the
message.
_"When you send a ...
All of our email servers are equipped with the Basic Spam Filter. By
default, each known spam email will be automatically moved to the Junk
E-mail folder.
WHAT HAPPEN IF A LEGITIMATE WENT TO THE JUNK E-MAIL FOLDER?
SmarterMail comes with the feature called "Trusted Sender". This
setting allows u...
If you have multiple email accounts, you can check them all in Gmail.
Gmail's Mail Fetcher feature first imports all your old messages to
Gmail and then continues to bring in new messages sent to your other
account. You can add up to 5 accounts.
* Open your Gmail account.
* Click the gear in t...
Check emails from other accounts using Yahoo! Mail
* Sign in to Yahoo! Mail account.
* Click the gear icon in the upper-right corner of the window and
select SETTINGS.
* Click ACCOUNTS, then click ADD.
* Tick the SET UP TO RECEIVE EMAILS. Modify and enter the relevant
information into t...
To synchronize contact list with Outlook, please follow these steps:-
* Login to the webmail, http://mail.domain.com
[http://mail.domain.com]
* Click on CONTACTS from the left panel, then from the drop down
menu, you can either select MY CONTACTS or GLOBAL ADDRESS LIST
* Select ACTION and ch...
This error indicates Yahoo is seeing unusual traffic from your IP
address and/or certain emails from our shared email server are
generating complaints from Yahoo Mail users.
Yahoo users have been using the "Spam" button in their accounts too
often in a short amount of time. Because of this, Yahoo ...
CONFIGURING ADDRESS BOOK USING CARDDAV
Follow these steps to set up CardDav on the iPhone:
* Open the SETTINGS application
* Tap MAIL, CONTACTS, CALENDARS
* Tap ADD ACCOUNT
* Tap OTHER as account type
* Tap ADD CARDDAV account
* For server, type mail.yourdomain.com
* Enter your full...
ACQUIRING THE PLUG-IN:
* Download the plug-in from
http://forge.ow2.org/project/showfiles.php?group_id=96 through the
Blackberry browser.
* Users of SmarterMail 5.5 to SmarterMail 7.x should use the
BlackBerry Sync Client from Funambol version 8.5 * Once installed
find the FUNAMBOL BLACKBERRY PL...
The date format in Smartermail webmail depends upon your browser's
locale / language settings.
For INTERNET EXPLORER, change the Location settings in your computer:
Windows XP: Control Panel > Regional and Language Options > under
Regional Options tab > Location
Windows Vista: Control Panel > ...
SSL (Secure Socket Layer) is a protocol that transmits information
over the Internet in an encrypted form for security purposes. POP/SMTP
over SSL encrypts all data exchanged between your mail client and the
WebServer mail server with a digital security certificate to protect
your password and messa...
Below is the guidelines to view Smartermail report:
A. To view Disk space usage report
* Login to the Smartermail.
* Click on Reports icon from the left menu.
* Click on 'My Reports'
* Under 'My reports' click on 'Disk usage'.
B. To view data transfer report
* Login to the Smarterma...
* Login to your webmail, http://mail.domain.com
[http://mail.domain.com]
* Click on SETTINGS icon, go to ADVANCED SETTINGS
* Select MAILBOX MIGRATION
* In the POP up windows of Mailbox Migration, choose OTHER and then
click on the NEXT button
* Tick EMAIL option and then click on the N...
* Login to your webmail, http://mail.domain.com
[http://mail.domain.com]
* Click SETTINGS --> FILTERING --> FOLDER AUTO-CLEAN
* Select OVERRIDE AUTO-CLEAN SETTINGS FOR THIS ACCOUNT
* Click on the RULES
* Click ADD RULE
* Choose the folder you would like to edit for example _Deleted
Ite...
Allowing specific sender's addresses or domains directly to Inbox
folder can enhance email deliverabilty. Plus, it is easy to setup and
affected to all users under the same domain.
Here are the steps to allow sender as Trusted Sender in Smartermail
version 15 and below. Meanwhile if you are using ...
