Knowledgebase : SmarterMail > SmarterMail 10.x
Go to http://mail.yourdomainname.com Enter your Email Address and password Click Login
When trying to log into Smartermail v10.x with Internet Explorer 11 using any account, Smartermail will not respond. * To overcome this, go to _MAIL.YOURDOMAINNAME.COM_ * Press ALT from your keyboard to open the MENU BAR * Navigate to TOOLS * Click on Compatibility View Settings *...
Email message header provides a list of technical details about the message, such as who sent it, the software used to compose it and the email servers that it passed through on it's way to the recipient. One of the most useful pieces of information in the header is the IP address of the origi...
Follow these steps to create a new user in SmarterMail: * Log in to the SmarterMail web interface (_http://mail.yourdomainname.com_) as the domain administrator (admin@yourdomainname.com). * Click the SETTINGS icon. * Expand the DOMAIN SETTINGS folder. * Click USERS. * Click NEW in the...
CHANGING YOUR OWN USER PASSWORD * To change your password, logon to the SmarterMail web interface (http://mail.yourdomainname.com) with your user ID and password. * Click on SETTINGS button on the left. * Expand MY SETTINGS and click on ACCOUNT SETTINGS. * Under USER tab type your _New Pas...
The following steps explains how to edit a user's mailbox size limit through the SmarterMail interface. When a mailbox is created, the mailbox size limit is determined by the default value. Once created, you can manually change the limit on a per mailbox basis. * Logon to the SmarterMail web int...
An email signature is a block of text automatically appended at the bottom of an email message. Signatures may contain the sender's name, address, phone number, disclaimer, or other contact information. Follow these steps to create a signature in SmarterMail: * Log in to SmarterMail as a u...
It is important to check your Webmail account on a regular basis to manage your Junk E-mail folder. Mail flagged as spam or junk email won't be delivered to your Inbox in Outlook, Apple Mail or other mail applications. If legitimate email messages are being marked accidentally as spam, and you kno...
In certain circumstances, junk email will be delivered to the user's Inbox instead of the junk folder. SmarterMail allow user to block the email by mark the message as spam. Choosing the Mark as Spam option will move the email to the Junk E-mail folder, and add it to a list of spam messages for ...
* Log into SmarterMail with the email account you want to override the spam settings. * Once in the SmarterMail interface, click the SETTINGS link on the left-hand side navigation menu (it is an icon that looks like gears). * Expand the MY SETTINGS and FILTERING folder and click on SPAM FILTER...
Content filtering is an advanced method of performing actions on emails that meet specific criteria. For example, you can use content filters to delete messages with certain attachments, forward emails from a specific email address to another account, or even alter the subject of specific types o...
SMARTERMAIL 5.X * To generate a Month-to-Date Message Data, logon to the SmarterMail web interface (http://mail.yourdomainname.com) with the administrator account credentials provided to you. * Click on REPORTS button on the top. * Expand DOMAIN SUMMARY REPORTS & TRAFFIC REPORTS on the left ...