We are currently in the process of converting and migrating a large number of shared servers from HELM to Plesk control panel.

While this migration will require a change in your site's IP address and name server and your account will be placed on a more powerful server.

Below is a listing of the planned migrations and what the new shared IP address will be for accounts located on the old server. If you have a dedicated IP already, you will receive a new dedicated IP.

Once your migration is complete, the name servers will need to be updated in order to point to the new server. If you are using WebServer name servers then you do not need to make any changes whatsoever — we will modify your DNS for you after migration completion. The majority of our customers use our name servers. If you registered your domain with WebServer when you ordered your hosting account, you are more than likely using our name servers.

Any customer being migrated will receive two email notifications before your account is migrated (these will usually be sent out a week and 24 hours before it happens). You will also receive an e-mail once it is finished. The e-mail you receive when your migration is finished will contain your new IP address and the new Plesk login. The notification will be sent to the authorized contacts in our CRM, so it is important that your addresses are up to date in order to receive these e-mails.

The migration process is designed to be as smooth as possible. However, we do realize that some customers have had issues with the migration, as is unavoidable.

Rest assured that, our team is working diligently to resolve these issues as soon as they arise.

If you do encounter any problems with your account please feel free to contact our 24x7 technical department.

We are currently in the process of converting and migrating a large number of shared servers from HELM to Plesk control panel.

While this migration will require a change in your site's IP address, your name servers will remain the same and your account will be placed on a more powerful server.

Below is a listing of the planned migrations and what the new shared IP address will be for accounts located on the old server. If you have a dedicated IP already, you will receive a new dedicated IP.

If your accounts are utilizing our name servers, there are no changes you will need to make on your end. If your accounts however are using an outside DNS service, you will need to update your domain's IP to the new IP for your site to continue to function properly.

New server login info will be send to the authorised email address upon the completion of migration.

The migration process is designed to be as smooth as possible. However, we do realize that some customers have had issues with the migration, as is unavoidable.

Rest assured that, our team is working diligently to resolve these issues as soon as they arise.

If you do encounter any problems with your account please feel free to contact our 24x7 technical department.

Email is a very important component in today business communication, almost all businesses use email for their daily communication as it has proven to be the most fastest and convenient method to reach your customers or suppliers. If email services fail, your business will likely experience business loss.

Disaster Recovery and Business Continuity solution are designed to return all email functionality as soon as a disruption occurred. Disaster Recovery and Business Continuity are designed to keep your email alive close to 100%. These solutions can help the business daily operation run smoothly.

We are proud to introduce three new solutions for our client to overcome all these problems with Email Archive Solution, Email Continuity Solution and Backup MX and Recovery Solutions. These solutions will help you to have a peace of mind so that you can focus on your core business.

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