Email message header provides a list of technical details about the message, such as who sent it, the software used to compose it and the email servers that it passed through on it’s way to the recipient.

One of the most useful pieces of information in the header is the IP address of the originating server, which can be used to determine why the legitimate email went to Junk E-mail folder or why your email did not go through.

You can use the following steps to view the headers for an email message in Smartermail:

1. Click on the message in your inbox
2. Click View > Header
3. Copy and then Paste the header into your email