Knowledgebase
The 554 5.7.1 SMTP error
  • Your IP address (the one associated with the domain name and email address itself) has been added to a blacklist commonly available somewhere, which is used by spam filters when they check incoming emails. There are online resources that allow you to check if an IP address is on a specific blacklist .
  • Your IP address has been added to a recipient’s private blacklist, which isn’t publicly available; in this case, it’s much harder to find out whether this is what happened.

The most common 554 5.7.1 messages

  • 554 5.7.1 : Client host rejected: Access denied
  • 554 5.7.1 : Service unavailable; Client host X.X.X.X blocked using zen.spamhaus.org
  • 554 5.7.1 : Relay access denied
  • 554 5.7.1 : Recipient address rejected: Access denied
  • 554 5.7.1 : Message cannot be accepted, rules rejection
  • 554 5.7.1 : Message refused by Dictionary check
  • 554 5.7.1 : Relay Access Denied for One Domain
  • 554 5.7.1 : Message cannot be accepted, spam rejection
  • 554 5.7.1 : Message refused by DNSBL check
  • 554 5.7.1 : Sender address rejected: Access denied

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