Knowledgebase: Microsoft Outlook 2013
Setting Up Outlook 2013 Using POP over SSL

To configure Microsoft Outlook 2013 to send and receive email with the POP3 protocol over SSL, please follow the steps below. Please replace:

username@example.com with your email address
mail.your_server.com with your server's host name (you can find your server's host name from the welcome email or contact support for assistant)

 

Adding a new account

  1. Select the File menu and choose Info 
  2. Click the Add Account button.
  3. Choose Manual setup or additional server types
  4. Click Next.
  5. Choose POP or IMAP.
  6. Click Next.

Account Settings

  • User Information
    • In the Your Name box, enter the name you want users to see when you send email from this account.
    • In the Email Address box, enter your email address.
  • Server Information
    • Under Account Type, select POP3
    • In the Incoming mail server box, enter mail.your_server.com
    • In the Outgoing mail server (SMTP) box enter mail.your_server.com
  • Logon Information
    • In the User Name box, enter your email address.
    • In the Password box, enter your password. If you want Outlook to remember your password, make sure the check box next to Remember password is selected.
You would not enter mail.your_server.com but your own hostname.

More Settings

  1. Click the More Settings button.
  2. Click the Outgoing Server tab.
  3. Click the My outgoing server (SMTP) requires authentication checkbox.
  4. Make sure that it is Use same settings as my incoming mail server
  5. Click the Advanced tab. 
    • Mark the This server requires an encrypted connection (SSL) option. The incoming server port will be automatically changed to 995. 
    • Set the Outgoing server (SMTP) port to 465. Specify SSL at the Use the following type of encrypted connection setting.
  6. If you want to keep a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don't select this option, all messages will be removed from the server and stored locally on your computer.
  7. Click the OK button.

Completing the Setup

  1. Click Next on the E-mail Accounts window.
  2. Click the Finish button.

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