When you retrieve e-mail messages from a POP3 e-mail account, the messages are deleted from the e-mail server by default after they are downloaded to your computer. For many people, this works great.

However, if you want to check your e-mail from multiple computers, you must configure Outlook to not delete the messages on your e-mail server. This scenario is most common for people who want to check their e-mail account from work and download the messages for permanent storage on their home computer.

When you leave messages on your e-mail server, you can choose from several options to delete your messages. To make your choice, you need to consider several factors about your e-mail usage, such as how long you want the messages to be accessible from multiple computers and the storage limits based on the package that you have subsribed to. If you exceed your storage limit, you might be unable to receive new messages. Typically, it is best to have one computer set to the default setting that doesn't leave e-mail messages on the e-mail server. When you use the computer to retrieve your e-mail messages, they are downloaded and deleted from the e-mail server. If you choose not to do this, Outlook allows you to select a time duration for leaving e-mail messages on the server.

1. Open Outlook.
2. When it opens, click the File tab and select the account for your e-mail address if it’s not already chosen.
3. After making sure your e-mail address is selected, click the Account Settings button to open the settings window.
4. Make sure your e-mail address is selected, then click Change.
5. Click More Settings.
6. Click the Advanced tab, and under Delivery, select the Leave a copy of messages on the server check box.
7. Select one of the following options:

   • Remove from server after x days E-mail messages are downloaded to your computer but remain on the e-mail server for the number of days that you specify. This is the most common setting for people who want to read their messages at work but also download them for permanent storage on their home computer. We recommend that you choose the smallest number of days that suits your needs. The longer you leave messages on your e-mail server, the greater the risk of exceeding your mailbox size quota.

   • Remove from server when deleted from 'Deleted Items' E-mail messages are downloaded to your computer but also remain on the e-mail server indefinitely until you delete the e-mail message in Outlook and empty the Deleted Items folder. Just deleting the message doesn't remove the message from the e-mail server.

   • If you do not select either check box, messages are left on the server indefinitely. You can eventually exceed your mailbox quota, unless you connect to the e-mail server from another computer that has Outlook configured to remove messages from the e-mail server or you can remove messages through the Webmail.

8. Click OK, and then click Next > Finish > Close.