Knowledgebase: SmarterMail 16.x
Copy Mail Sent To or From a Mailbox in Smartermail 16.x - 17.x

Using the Events system, the domain administrator can blind carbon copy (BCC) a user's sent and received messages to another email account. This ability is useful for both archiving and monitoring purposes.

Copying Received Mail

  1. Login into Smartermail with admin privilege email account
  2. Go to Domain setting and choose Events
  3. Click New button for configure new Events
  4. On General section, fill in the
      Event Name: Rename the events
      Event Status: Enable
      Event Category: Email
      Event Type: Email Received
  1. Move to Condition section, click New Condition
      Condition: To Address
      Condition Operator: Equals
      Value: enter user email address
      Then click Save
  1. On Action section, click New Action
      Select Action: Add Recipient
      Maximum Frequency: None
      Recipient: Enter recipient address
      Then click Save
  1. Next click Save on Events page to complete the configuration

Copying Sent Mail

  1. Login into Smartermail with admin privilege email account
  2. Go to Domain Setting and choose Events
  3. Click New button for configure new Events
  4. On General section, fill in the
      Event Name: Rename the events
      Event Status: Enable
      Event Category: Email
      Event Type: Email Sent
  1. Move to Condition section, click New Condition
      Condition: From Address
      Condition Operator: Equals
      Value: enter user email address
      Then click Save
  1. On Action section, click New Action
      Select Action: Add Recipient
      Maximum Frequency: None
      Recipient: Enter recipient address
      Then click Save
  1. Next click Save on Events page to complete the configuration

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