Knowledgebase: SmarterMail 17.x
Block Spam Emails by Creating Content Filtering in SmarterMail 17.x

Getting spam emails must be disturbing and dangerous if a user accidentally clicks on any link in the spam email. Then, it's recommended to block the spam sender, either its address or domain to prevent bad things happend on our email users. Here are the steps to block spam addresses or domains for the domain level.

  1.  Log in to the SmarterMail web interface (http://mail.yourdomainname.com) as the domain administrator user.
  2.  Click the Domain Settings from the top panel.
  3.  On left side panel, click Content Filtering
  4.  Click New button, on General section
       Name: rename the content filtering (e.g. Spam, Spam Block etc)
       Match Type: set as ANY condition must be met
       Enable wildcards: Disabled
  1.  On Conditions section, click New Conditions to set content filtering rules
       Condition Type: From Address
       Field: From Specific Address
       Fill in the address to block on From specific addresses (one per line) column
       Click Save to update changes
  1.  Repeat step 5 with Field: From Specific Domain
       Notes: for free email such as gmail.com, Hotmail.com, yahoo.com etc, should be block under Specific Address rules
  1.  On Action section, click New Action
       Select Action: Delete Message
       Click Save to update changes
       Notes: Delete action will permanently remove the email on server level before reach recipient’s mailbox and it could not be retrieved
  1.  Then, click Save on content filtering page for complete the setup

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