In certain circumstances, junk email will be delivered to the user’s Inbox instead of the junk folder.

SmarterMail allow user to block the email by mark the message as spam.

Choosing the Mark as Spam option will move the email to the Junk E-mail folder, and add it to a list of spam messages for better spam protection later. This type of spam filtering, where you actually "teach" the mail server what you consider unwanted email. It is to your benefit to mark spam rather than just deleting it, because it helps you and others on your mail server avoid that type of mail in the future.

How to mark a message as spam in SmarterMail 5.x

1. Log into SmarterMail with the email account you want to marks the message as spam.
2. Click the Inbox folder.
3. Locate and right click on the spam email.
4. Select Spam

 How to mark a message as spam in SmarterMail 6.x - 7.x

1. Log into SmarterMail with the email account you want to marks the message as spam.
2. Click the Inbox folder.
3. Locate and right click on the spam email.
4. Select Mark > Spam

 How to mark a message as spam in SmarterMail 8.x - 15.x

1. Log into SmarterMail with the email account you want to marks the message as spam.
2. Click the Inbox folder.
3. Locate and right click on the spam email.
4. Select Actions > Mark > Spam