Knowledgebase: SmarterMail
Connecting to SmarterMail using SSL

SSL (Secure Socket Layer) is a protocol that transmits information over the Internet in an encrypted form for security purposes. POP/SMTP over SSL encrypts all data exchanged between your mail client and the WebServer mail server with a digital security certificate to protect your password and messages.

Webmail:

Please contact support to acquire your hostname.

Example: https://nsv45.dnshostmaster.net

Example of Secured Webmail

Mail client:

To send and receive email securely using SSL through an email clients, follow these general steps.

  1. Use a mail client that supports SSL. Most recent versions of mail clients support SSL. Some older versions do not.
  2. In your mail client, select the incoming/receiving mail option for using SSL (such as "Use SSL" or "Use secure connection (SSL)").
    Note: This is not the same as "Secure authentication." Most clients will set the port automatically when you select the SSL option.
  3. Make sure that the port is set to the correct value:
    • POP: 995
    • IMAP: 993
  4. Select the outgoing/sending mail option for using SSL (such as "Use SSL" or "Use secure connection (SSL)").
  5. Verify that the SMTP server port is set to 465
  6. Verify that your Email server names are:
    • Incoming: Please contact support to acquire your hostname.
    • Outgoing: Please contact support to acquire your hostname.