Jun 25 |
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Dear Valued Customer, Kindly be informed of an upcoming transition in the management of .my domains. Currently, domain management is facilitated through the MYNIC SELFCARE portal. However, we are pleased to announce the transfer of domain management from MYNIC to Acme Commerce Sdn Bhd / Webserver.com.my. Effective 4th July 2024, please note that Acme Commerce Sdn Bhd / webserver.com.my will fully manage these domains. Consequently, access to and updates for your domains via the MYNIC SELFCARE PORTAL will be discontinued. Instead, you can now manage your domains through your WHMCS client account via URL below. https://billing.webserver.com.my/wcp/clientarea.php Please be informed that the scheduled maintenance for service migration is as follows:
Please be advised that as of 3rd July 2024, domains can no longer be managed through the MYNIC SELFCARE PORTAL. Instead, all modifications will be conducted through your WHMCS client account or the end-user portal. We appreciate your cooperation and understanding during this transition period. Please do not hesitate to contact our support team for further assistance.
Best Regards Customer Support Team
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Feb 28 |
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Dear Valued Customers, The Minister of Finance has set the service tax rate to be increased from 6% to 8% from 1st March 2024 on all existing taxable services. In line with the increase of the service tax rate, the Royal Malaysian Customs Department has released the draft Guide (“the draft Guide”) on Transitional Rules of Service Tax Rate dated 7 February 2024. In accordance with the draft Guide on the Transitional Rules for the Change in the Service Tax Rate:
The following are examples of scenarios involving taxable services spanning 1 March 2024. The service tax rate applicable on the taxable services will be as follows:
Therefore, we highly encourage customers to make full payment, for taxable services spanning 1 March 2024, before 1 March 2024. In compliance with this regulation, we will be updating our invoices from 6% to the new 8% SST rate effective 01st March 2024. With the increase in service tax imposed by RMCD, we reserve the right to collect any undercharged service tax for invoices issued before 1 March 2024 for taxable services spanning on/after 1 March 2024. Please note that the draft Guide is still under review by the Ministry of Finance, hence subject to changes, until the relevant legislation is gazetted. For further information regarding this adjustment, kindly visit https://mysst.customs.gov.my/ We appreciate your cooperation during this transition period. If you have any questions or need further clarification, please feel free to reach out to our Contact Centres via email at billing@webserver.com.my Thank you. Read more » | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Feb 24 |
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Microsoft have announced its first price increase for its Office 365 and Microsoft 365 services in a decade. The price increases will affect commercial and business users of Microsoft’s software as a service (SaaS). The updated pricing will go into effect on March 1st, 2022: 1. Microsoft 365 Business Basic (from $5 to $6 per user) There is no price increase announced for other products not listed above. For more details, please visit this link.
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Oct 4 |
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Please be informed that there is a worldwide issue with the SSL (Secure Sockets Layer) certificate provider, Let’s Encrypt. This has caused majority email faulty in Windows Outlook. Our upstream provider is currently in the midst of resolving the issue.for the moment you can using webmail to access email. Despite advance warning that the expiration date would be on September 30, when the deadline hit, dozens of users reported issues with a variety of services and websites. You may refer to this article for more information regarding the incident:
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Sep 27 |
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Dear Valued Customer, Webserver has taken additional preventive measures including updating our servers and conducting additional checks to strengthen our cyber security procedures.
Thank you for participating in helping to create a more secure server environment. Best regards, Technical team ------------------------- Technical Support Department Read more » | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||