Knowledgebase : Email Client
 

POP3 and IMAP are two different protocols used to access email. POP3 and IMAP function very differently and each has its own advantages. POP3 is useful in checking emails from a computer that is in a specific location. IMAP is the better option when you need to check your emails from multiple loc...
There have been issues regarding the widely used Microsoft Outlook, Mozilla Thunderbird, Apple Mail, and etc of late. The issue seems to be the blocked port 25. Source: UniFi website [http://www.unifi.my/Files/ServiceGuide/Third%20Party%20Email%20Setting.pdf] Steps to switch from default SMTP po...
If you get the error "550 Authentication is required for relay" when attempting to send email via Microsoft outlook, outlook express or other email client software. The reason is the email server is configured to require smtp authentication to send out outgoing email. In order to resolve this issu...
First, you need to login to the webmail to check whether there is any duplication. If the duplication only happens in the mail client, it might be because the internet connection is not stable or the size of the mail is too huge. When mail client downloads mails on behalf of the user, the whole pro...
Configure Outlook with an IMAP account allows user to store a local copy of IMAP mailboxes in OST format and with the help of this file, users can continue working on their mailboxes. But, if the OST file gets corrupted or removed accidentally, you wouldn't be able to access the IMAP data without es...
There is an alternative for IMAP user who don't want to use method from Outlook to back up their email by using KERNEL IMAP Backup software. This software even allows you to set filters on IMAP mailboxes for selective data backup. 1. Install and launch the software on your system. Click HERE [H...
Receiving a legit email in Junk folder could be frustrated. In Outlook, you can avoid receiving legit email in Junk folder by adding the address or domain as Safe Senders list to confirm you'll always receive their messages in your inbox. Email addresses and domain names in the Safe Senders List a...